Welcome to Fernbank Medical Centre
Due to coronavirus we are experiencing increased workload pressures. We ask that you DO NOT attend the surgery but call first. Our book on the day and online appointments are suspended. During this difficult time, please refrain from contacting us with simple queries. If you are currently well, you can get answers to general queries about Coronavirus by visiting www.nhsinform.scot. Patients with symptoms can also visit this site where you will be asked not to contact your surgery but telephone NHS24 on 111. Please click the link below for a symptom checker.
Please order your medications online or by calling the automated prescription line on 435 1511. Your call will be picked up and if necessary we will call you back to clarify your request. Whenever ordering please supply the name and location of your pharmacy and we will send your prescription there. We aim to ensure your prescription is ready at the pharmacy within 48 hours of ordering but please leave as long as possible before collection.
Patient Notice - video appointments are allocated by GPs on a patient suitability basis. Do not use this facility unless asked to by a GP.
Attend my appointment or make a test call
If you are ready to attend your video appointment, or you want to make a test call before your appointment is due, click the start video call button below (please ensure you are using Google Chrome on a Windows or Android device, or Safari on Apple devices). If you make a test call this tests your device, connection, speaker and camera, it does not make a call.
Shielding letters: Patients who are deemed highest risk will recieve a letter from the goverment with advice.Please see the example letter here Shielding Letter. We advise you to follow the advice on this letter
If you do not recieve a letter and feel you meet the criteria of someone in a highest risk group mentioned in the letter, please phone the surgery for advice.
A huge THANKYOU to all our patients, staff and vsitors who have supported us in continuing to provide care to those who need it.
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, and come and see us.
Access all Areas
Existing patients can enjoy access to our wide range of services at the touch of a button. You can order a prescription without leaving your home.
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
There are ramps at each entrance to the building to aid wheelchair access. Surgery rooms and toilet facilities are located on the ground floor.
NHS inform is Scotland's national health information service. They provide helful information on a range of health issues including self help guides for a range of illnesses . Access by clicking this link https://www.nhsinform.scot
(Site updated 15/06/2020)